My Role: UX Designer
Project Duration: Six Months (2018)
Methods: Competitive Analysis, User Interviews, Personas, Mental Model Diagrams, Prototyping, Storyboarding, Contextual Inquiry, Affinity Diagramming
Output: Findings and Recommendations Report, Prototyping
Synopsis: A large insurance company was interested in understanding the experience of estimating construction projects and how software might be used to assist in the process. In order to understand this, we scheduled interviews with real construction workers based upon two segments. These two segments provided insights into the estimation process from both commercial and independent contractors, whom had very different needs. The output from this project was a prototype for a software platform called which was designed with every step of the estimation experience in mind.