My Role: User Researcher and Strategic Designer
Project Duration: Two Months (2018)
Client: Lakewood City Council
Methods: User Interviews/Quantitative Analysis, Research Report
Output: Findings and Recommendations Report
Synopsis: Lakewood, Ohio wanted to improve the health of it's city by introducing a new pro-wellness system. The city council of Lakewood hired me and my colleagues to create a strategic design via a qualitative and quantitative analysis of factors that impact city health. To do this, we interviewed owners of wellness-related businesses and services to understand their challenges and opinions related to working in Lakewood. Afterwards, we audited all territories in Lakewood based around their accessibility to health facilities, public transportation, and healthy food. The end result was a full research report identifying areas of strength and weakness in Lakewood.