My Role: User Researcher and Strategic Designer
Project Duration: Two Months (2017)
Methods: User Interviews, Contextual Inquiry
Output: Findings and Recommendations Report
Synopsis: Greater Cleveland Food Bank is the largest non-profit organization in Ohio, serving over 60 million meals a year. These meals are donated by local grocers and organizations looking to move food off of shelves for a good cause. This vast amount of food needs to be organized by volunteers, who will usually donate time or money to help get the food from the food bank and into people's homes. My goal with this project was to take a human-centered approach to improving the volunteer process.
This project was done for my Advanced Typography course at Cleveland State University, and for my Researching the User Experience II course at Kent State University